1pc U-Shaped 45D Car Neck Pillow - Ergonomic Design with Three-Point Support, 360° Adjustable Breathable PU Leather Cover, Ideal for Side Sleepers And Daily Commute

Free returns within 90 days of purchase

• The first return of one or multiple returnable items for EVERY order is free!
• This item can be returned within 90 days from the date of purchase.
• If the returned item is used or damaged, or has missing parts/accessories, and this is not due to Temu or the seller, the refund will be reduced to compensate for the lost value of the item.

For more exceptions and details about the policy, please refer to our policy page ›

AED20.00 Credit for delay

If your order isn't delivered on or before the latest delivery date provided to you, we will offer you a AED20.00 credit (Standard Shipping) within approximately 48 hours of that date as a gesture of courtesy. The credit will be issued to your Temu credit balance and can be used on your next order.

Under specific circumstances, including but not limited to natural disasters and other unforeseeable circumstances, you may not be able to receive compensation for late delivery.

For more exceptions and details about the policy, please refer to our policy page ›

Return if item damaged

If you receive your package and find that some items are lost or damaged in transit, rest assured that you can easily apply for a full refund for those items.

50-day no update refund

If your package has no tracking updates for over 50 days and has not been delivered, you can request a free reshipment or refund because the package may have been lost in transit. If you receive the package after your request has been approved, you may be allowed to keep it for free in certain circumstances without needing to return it.

In certain circumstances, including but not limited to natural disasters and other force majeure circumstances, you may not be able to receive compensation or request a refund if there have not been updates.

For more exceptions and details about the policy, please refer to our policy page ›

70-day no delivery refund

If your package isn't delivered within 70 days after shipment (5 days more for packages shipped via truck or packages weighing 80 kg or more), you can request a free reshipment or refund.

If you receive the package after your request has been approved, you may be allowed to keep it for free in certain circumstances without needing to return it.

Eligibility timeframes may vary depending on the shipping method, order type, and other order details.

For more exceptions and details about the policy, please refer to our policy page ›

Price adjustment within 30 days of payment

Items purchased from Temu are eligible for our price adjustment policy. Temu will provide the price difference in the currency that the order was paid in if the selling price of the item purchased was reduced within 30 days of payment in the same country or region.

You can request a price adjustment refund by selecting the relevant order in "Your Orders" and clicking on the "Price adjustment" button.

Fees, including shipping fees, are excluded. Temu reserves the right to modify or deny price adjustments at its sole discretion.