Shipping Policy
Shipping Policy
Last updated: May 24, 2026
At Noviri Shop, we aim to provide clear, reliable, and transparent shipping information for our customers. Please read our shipping policy carefully before placing an order.
Business Model
Noviri Shop operates under a Direct-to-Consumer (DTC) model. Orders may be prepared and shipped from international fulfillment centers operated by our trusted logistics partners and suppliers. This allows us to offer a wide range of useful and problem-solving products at competitive prices.
Order Processing Time
Orders are processed within 1–3 business days after payment confirmation and order verification.
Processing includes order verification, quality control, packaging, and preparation for shipment.
Estimated Delivery Time
Estimated delivery time depends on the destination country and shipping carrier.
United States: 8–15 business days after order confirmation
United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman: 7–12 business days
United Kingdom and Europe: 8–15 business days
Other international destinations: 10–20 business days
For United States orders, the estimated delivery time includes:
Processing time: 1–3 business days
Transit time: 7–12 business days
Please note that delivery times are estimates only and may vary due to customs clearance, carrier delays, public holidays, weather conditions, incorrect shipping information, or logistics issues beyond our control.
Order Cut-Off Time
Orders placed before 2:00 PM Pacific Time are usually processed from the same or next business day.
Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.
Shipment Tracking
Once your order is shipped, a tracking number will be sent to your registered email address.
Customers can use the tracking number to monitor the shipment until delivery. Tracking updates may take 24–72 hours to appear after the order has been shipped.
Shipping Costs
Shipping costs, if applicable, will be shown at checkout before you complete your purchase.
Free shipping may be available for selected products, countries, or promotions.
Customs Duties and Taxes
International shipments may be subject to import regulations, customs duties, taxes, or local fees imposed by the destination country.
Any customs duties, taxes, or local fees charged by local authorities are the responsibility of the customer, unless otherwise stated at checkout.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and correct shipping address at checkout.
Noviri Shop is not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Delayed or Lost Packages
If your package is delayed, please contact us and we will help you check the shipment status with the carrier or logistics partner.
If a package is confirmed lost by the carrier, we may offer a replacement or refund after investigation.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Noviri Shop
Address: F10 - 28 Al Fayd St - Al Muntazah - Zone 1 - Abu Dhabi - United Arab Emirates
Email: info@novirishop.com
Phone: +971 50 620 7009
Customer Support Hours: Monday–Saturday, 9:30 AM–10:30 PM GST. Sunday closed.