Terms & Service
Last updated: May 24, 2026
Welcome to Noviri Shop. These Terms & Conditions apply to your use of our website https://novirishop.com and to all purchases made through our store.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or purchasing from us.
1. Business Information
Business Name: Noviri Shop
Website: https://novirishop.com
Address: F10 - 28 Al Fayd St - Al Muntazah - Zone 1 - Abu Dhabi - United Arab Emirates
Email: info@novirishop.com
Phone: +971506207009
Customer Support Hours: Monday–Saturday, 9:30 AM–10:30 PM GST. Sunday closed.
2. Products and Availability
We sell everyday lifestyle, fashion, beauty, home, electronics, and general consumer products through our online store.
Product availability may change at any time. We try our best to keep product information, images, descriptions, prices, and availability accurate, but we do not guarantee that all information will always be error-free.
If a product becomes unavailable after your order is placed, we may contact you to offer a replacement, wait for restock, or cancel and refund the order.
3. Pricing and Currency
All prices are shown in USD, unless another currency is clearly displayed at checkout.
Prices may change without notice. The price charged for your order will be the price shown at checkout at the time you place your order.
We reserve the right to correct pricing errors, product information errors, or technical mistakes. If an error affects your order, we may contact you before processing it.
4. Orders and Order Confirmation
After placing an order, you will receive an order confirmation email. This confirmation means we have received your order request, but it does not guarantee final acceptance of the order.
We reserve the right to refuse or cancel any order if we suspect fraud, incorrect information, payment issues, product unavailability, or violation of our policies.
5. Payment
We accept the payment methods shown at checkout. Payments are securely processed by third-party payment providers.
Noviri Shop does not store your full credit card or debit card details on our servers.
6. Shipping and Delivery
Orders are processed within 1–3 business days after payment confirmation and order verification.
Estimated delivery time for United States orders:
United States: 8–15 business days after order confirmation
This includes:
Processing time: 1–3 business days
Transit time: 7–12 business days
Delivery times may vary due to customs clearance, carrier delays, public holidays, weather conditions, incorrect shipping details, or other logistics issues outside our control.
Customers are responsible for providing a correct and complete shipping address. Noviri Shop is not responsible for delays or failed delivery caused by incorrect or incomplete address information.
7. Shipping Costs
Shipping costs, if applicable, will be shown at checkout before you complete your purchase.
Free shipping may be offered on selected products, countries, or promotions.
8. Returns and Refunds
We accept returns within 30 days after delivery.
To be eligible for a return, the item must be unused, unworn, undamaged, with tags if applicable, and in the original packaging. Proof of purchase is required.
Returns are accepted by mail only. To start a return, please contact us at:
For damaged, defective, or incorrect items, return shipping is free. For customer remorse returns, customers are responsible for return shipping costs unless otherwise approved by our support team.
Refunds are issued to the original payment method after the returned item is received and inspected. Refund processing may take up to 10 business days depending on your payment provider or bank.
For full details, please review our Return & Refund Policy.
9. Cancellations
If you want to cancel an order, contact us as soon as possible at info@novirishop.com.
If the order has already been processed or shipped, we may not be able to cancel it. In that case, you may request a return after receiving the item, according to our Return & Refund Policy.
10. Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos or videos of the issue.
After reviewing the issue, we may offer a replacement, refund, or another suitable solution.
11. Product Images and Descriptions
We try to display product images and descriptions as accurately as possible. However, colors, size, packaging, or appearance may vary slightly depending on your device screen, supplier updates, or product batch.
Please read the product details carefully before placing an order.
12. Customer Responsibilities
By using our website, you agree to:
Provide accurate contact, billing, and shipping information
Use our website only for lawful purposes
Not misuse, copy, hack, disrupt, or damage our website
Not place fraudulent or unauthorized orders
Review product details, shipping information, and return policy before purchasing
13. Website Use
You may not use our website for illegal, harmful, abusive, fraudulent, or unauthorized activities.
We reserve the right to block access, cancel orders, or take action if we believe a user is violating these Terms & Conditions.
14. Third-Party Services and Links
Our website may include links or services provided by third parties, such as Shopify, payment providers, shipping carriers, analytics tools, or advertising platforms.
We are not responsible for the content, policies, security, or practices of third-party websites or services.
15. Privacy
Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
16. Limitation of Liability
To the maximum extent permitted by law, Noviri Shop is not responsible for indirect, incidental, special, or consequential damages arising from your use of our website, products, shipping delays, or third-party services.
Our total liability for any order will not exceed the amount paid for that order.
17. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of our website after changes are posted means you accept the updated Terms & Conditions.
18. Governing Law
These Terms & Conditions are governed by the applicable laws of the United Arab Emirates, unless otherwise required by consumer protection laws in your country.
19. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Noviri Shop
Address: F10 - 28 Al Fayd St - Al Muntazah - Zone 1 - Abu Dhabi - United Arab Emirates
Email: info@novirishop.com
Phone: +971506207009
Customer Support Hours: Monday–Saturday, 9:30 AM–10:30 PM GST. Sunday closed.
